Originally from the Imperial Valley, Tyler has lived most of his life in San Diego and is a hardcore San Diego Chargers fan! From restaurants to theme parks, he has spent his entire career in guest service and hospitality, and has been in the gaming industry since 2005. Starting off as a Players Club Ambassador when he joined the Viejas team, Tyler moved quickly into VIP Services, eventually working his way up to Executive Host. He holds a B.S. in Business and is currently learning to speak Portuguese! When he is not at Viejas, he enjoys spending time with his wife and their two dogs.
Born and raised in Italy, Carmela speaks Italian and Spanish, and has been with Viejas since 2011. After dazzling our guests with her vibrant personality as a V Club Ambassador and VIP Concierge, Carmela joined the Host team in 2016. In her spare time, she’s also an Esthetician and loves going to amusement parks with her family!
Born in Texas, Katy was raised in San Diego and became a member of the Viejas family as a Greeter back in 2006. From there, she became a VIP Concierge and then transitioned quickly into a Casino Host. She also works part time as a Teacher’s Aide when she’s not providing first-class VIP treatment for our guests at Viejas. Katy loves the outdoors and spends her free time with family and friends running, hiking, riding her dirt bike, and occasionally taking a break from the action for a romantic comedy!
The daughter of an Air Force Airman, Rae moved to San Diego from Texas as a young girl, and has lived here nearly her entire life. She attended San Diego State University and received a Bachelor of Arts in Journalism before meeting her husband and starting a family of three children! After working in sales for a printing company, Rae found her passion for serving our guests as a Casino Host and has been with Viejas since 2008. When she’s not at Viejas, she loves spending her free time with family, swimming, quilting, and traveling.
A native San Diegan, Laci joined us in 2007 as a seasonal team member working at our outdoor ice rink at Viejas Outlets. From there, she spent time at The Café, as a V Club Ambassador, and then as a VIP Concierge before becoming a Casino Host. At The Café, she got to know our guests by their food orders, but now knows them like family. And speaking of family, when Laci is not at Viejas coaching our guests on her two favorite games, Pai Gow and Roulette, she’s busy chasing her toddler (and husband) around in her free time!
Chloe was born in Norfolk, Virginia and raised in a Navy family—Anchors Aweigh! She married an Army Officer and travelled the world, living in places like Hawaii, Thailand, and Panama. In 1995, Chloe joined Viejas as a Food and Beverage Cashier and also served our guests as a V Club Ambassador and Players Club Supervisor before finding her permanent home as a Casino Host. When she’s not at Viejas, Chloe spends her free time caring for abandoned and handicapped parrots at her home and at a shelter in Arizona or enjoying a good glass of wine to unwind after the day!
Luz is another one of our longest-tenured team members, having started with Viejas back in 1995. Originally from Mexico, Luz is fluent in Spanish and enjoys making Viejas feel like home for our Spanish-speaking guests. She has four kids of her own and one grandchild. Every day at Viejas is an adventure for her and she loves meeting new faces and making new friends!
Risa has been with Viejas since the early days, starting in 1998 as a Table Games Pit Clerk. She quickly found her passion for working with guests, joining our guest relations team as a Hospitality Representative and then Hospitality Supervisor. From there, she joined the Host team and found her dream job! Since 2001, Risa has been a friendly face greeting our VIPs, and says that the best part of her day is the time she gets to spend on the casino floor with our guests.
Nate is a born and raised San Diegan, one of five siblings! He’s a West Hills High School alumnus and is currently working on a degree in Health Communications at San Diego State University. He came to Viejas after working in a variety of hospitality positions from busser to bartender. As a V Club Ambassador, VIP Concierge, and now Casino Host, Nate has quickly learned how fast-paced the casino world can be, and likes to unwind in his free time by spending time outdoors hiking, fishing, sailing, and backpacking.
Born and raised in Taiwan, Tina first started her casino career as an Asian Games dealer back in 1992. Her career has had many twists and turns along the way with positions as an Asian Night Club Manager, Club DJ, Chinese Restaurant Owner, Players Club Representative, and now as an Executive Host. She’s fluent in Mandarin, Cantonese, and Taiwanese, loves to travel, and enjoys fine food and cognac along the way!