Concerts FAQ
Are there a hotel room + show packages available?
On select shows, packages may be offered. Check the ticketing site for options.
What time should I arrive for the show?
We suggest arriving 1 hour prior to the show at a minimum. This will allow you to enter the venue, find your seat and get comfortable without being rushed.
I’m a myViejas VIP, how do I get free tickets?
Contact your host or visit the myViejas Club booth to request tickets.
Where can I purchase tickets?
Tickets are available on ticketmaster.com or Seetickets.us – depending on the event.
Is there a discount on tickets?
On select shows, there may be a promotional code provided as an offer to purchase tickets.
Where is the Concerts in the Park venue located?
The venue is located at Viejas Casino & Resort, in the park, between the Viejas Hotel towers. It is no longer located at the Viejas Outlets and not to be confused with Viejas Arena at Aztec Bowl located on the SDSU campus.
Where is the Oak Ballroom located?
The Oak Ballroom is located on the 3rd floor of the eastern side of Viejas Casino & Resort.
What section has the best seats?
They are all good seats.
How much is parking?
There is no charge for valet or self-parking.
Is there an age limit on the shows?
Yes, all shows are 21 and up only.
Can I bring a purse to the show?
Yes, you can enter with a purse that is no more than 13″ long, 6″ tall and 4″ wide. It will be subject to search upon entry and re-entry.
Can I bring a chair, umbrella, cooler, or a blanket to the show?
No, there are no coolers, blankets, chairs, umbrellas or any large baggage allowed into the venue.
Can I bring my own food and drink to the show?
No, no outside food or beverage will be allowed into the venue.
I lost my ticket, what can I do?
You can contact Ticketmaster ( help.ticketmaster.com ) or SeeTickets ( support.seetickets.us ) for assistance.
What if it’s raining?
The show will take place rain or shine.
I know someone from the band, how can I get backstage?
We take security very seriously, Guests must make arrangements through the tour, with the artist or artists management.
How do I contact the promoter?
If I buy a drink in the casino, can I bring it outside?
Yes, we will change you over to a marvelous plastic cup and you are good to enter.
I left my jacket at a show, how do I go about getting it back?
Visit this link for your lost and found claim.